Setting Up Holidays

Holidays can be configured for each Local organization or all organizations can inherit the Global settings for holiday setup. Holidays only need to be configured if the organization is using the Business Day option for escalation policies used in SmartSolve approvals, reviews, and tasks.

1. From the SmartSolve Portal Page, click the Admin tab.
2. In the User Management menu, click Organization.
   Result: All organizations are displayed in the Organizations window.
3. Left click on the Code of your organization.
   Result: The Detail tab for the selected organization is displayed.
4. Click the Holiday Setup tab.
5. From the top menu, click Action > Add.
   Result: The Holiday Date entry window is displayed.

6. Enter or zoom to select the date for the holiday.
7. Enter the name of the holiday.
8. Check the Add Another checkbox if you want to add more holidays.
9. Click the Save button.
   Result: The holiday has been applied to the selected organization(s).

See Also

Organization

Renaming the Global Organization

Setting Up Workdays